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Create a knowledge base

Last updated: 04 December 2023 #

Step 1: Create your knowledge base #

To manually create a knowledge base and its articles, head to Knowledge → Knowledge bases.

Click + New knowledge base. Give your new knowledge base a name. In the Type dropdown, select Manual.

Hit Save.

Step 2: Create your articles #

Once your new knowledge base is created, click on its name in the side panel.

To create an article, click + Create new section.

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